Training Methodology

Tell me - how the process works, Show Me - guided tour of topic
Let Me - practice on my own, Test Me - measure knowledge gained

Tell Me: utilizes the PowerPoint presentation to express the basics, fundamentals of the process, and the 'pinch points' of the mechanics of SAP.

The PowerPoint presentation should be as short and direct as possible when working with students. Basic points concerning the topic but the goal is not a pretty PowerPoint presentation, the goal is to get the Users hands on the application as quickly as possible. The trade off here is the need to get certain topics out of the way. Students can go off to the next county on topics. This diversion can cause the action of simple time entry in SAP to take hours with the resulting impression the User will spend equal time performing the task when back at the desk if not more and this is just not the case.

Bullet point the known triggers, do not shy from the inevitable, facilitate the discussion and keep the focus positive and on the goal. Explain the process that is being covered and what steps are involved in the section. Warn the users of the issues coming their way in SAP. Keep the discussion and PowerPoint moving, don’t teach from the PowerPoint, and by all means capture any unclear discussion, topic, or question on the parking lot for review and follow-up later.

Show Me: is the fun part, Switch to SAP, explain the mechanical steps of SAP and walk through each field carefully referencing the courseware. Address questions and concerns but again, facilitate the discussions, parking lot issues, and if necessary, use a countdown timer to emphasize the futility of continuing a discussion that is irrelevant, off-topic, or already written down on the parking lot.

Let Me:  Time to pull up the PowerPoint to display the exercise for the students to perform. This practice time is essential to learning and comprehension. Offer reasonable time depending upon the abilities of the users. Allow and support synergy and cooperation between students as users normally learn best from peers. The best way to learn a subject is to teach or assist.

Test Me: Time for review, request what section was difficult, where were the hang-ups, what would make the class better. Provide any testing that may be appropriate then continue.