Classroom for SAP

Classroom training is our spotlight service. Our students evaluations reflect the response we require from our consultant - Excellence...

Introduction & Overview:
While not a firm believer in PowerPoints, the design and use supports our methodology if used properly. Start with introductions all around, logistics for the class and training facility, and an overview of the class including the materials, two (2) - three (3) slides max.

Begin the course section by asking and documenting the desired results from the class. What are the users hoping to learn? This may take some facilitation as new users to SAP do not know enough to know what they need to ask. Now reveal the agenda for the class and highlight the topics they mentioned. Remember during the duration of the class to refer to the ‘desires’ and check off as they are completed.  

The next slide contains objectives for the section. It is important to clearly state the objectives of the section prior to beginning the section.

Tell Me: Allows the instructor to get topics out of the way using slides. The fewer the better but enough to cover 'Hot' topics, the 'Fundamentals' that take time to explain; ie Customer Master, and the process.

Show Me: Switch to SAP, explain the mechanical steps of SAP and walk through each field carefully referencing the courseware. Address questions and concerns but again, facilitate the discussions, parking lot issues, and if necessary, use a countdown timer to emphasize the futility of continuing a discussion that is irrelevant, off-topic, or already written down on the parking lot.

Let Me:  Time to pull up the PowerPoint to display the exercise for the students to perform. This practice time is essential to learning and comprehension. Offer reasonable time depending upon the abilities of the users. Allow and support synergy and cooperation between students as users normally learn best from peers. The best way to learn a subject is to teach or assist.

Test Me: Time for review, request what section was difficult, where were the hang-ups, what would make the class better. Provide any testing that may be appropriate then continue.

Review: the Next PowerPoint reveals either the next topic or, if appropriate, a review of the stated objectives for the section. Reviewing the objectives again reinforces what the users should have learned.

At the end of the class do not forget to review the ‘Desires’ list to address any unaddressed items and most importantly review the Parking Lot to make sure the questions are recorded properly to allow understanding of the real question or topic.